Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | Next revisionBoth sides next revision | ||
| pandoc:introduction-to-vsc:07_support_ticket:support_ticket [2020/10/20 09:13] – Pandoc Auto-commit pandoc | pandoc:introduction-to-vsc:07_support_ticket:support_ticket [2023/04/13 13:34] – goldenberg | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| ====== How to write a support ticket ====== | ====== How to write a support ticket ====== | ||
| - | |||
| - | * Article written by Markus Stöhr (VSC Team) < | ||
| E-Mail to | E-Mail to | ||
| - | {{.:contact_vsc-red_margin.png?150}} | + | {{:support.png?nolink& |
| - | |||
| - | |||
| - | |||
| - | ---- | ||
| - | |||
| - | ===== How to write a support ticket ===== | ||
| The following information is extremely helpful for us: | The following information is extremely helpful for us: | ||
| Line 23: | Line 15: | ||
| ==== Where are you working: ==== | ==== Where are you working: ==== | ||
| - | * cluster (VSC-3, VSC-4, …) | + | * cluster (VSC-4, VSC-5, …) |
| * I/O directory (in '' | * I/O directory (in '' | ||
| * job id | * job id | ||
| Line 36: | Line 28: | ||
| ---- | ---- | ||
| - | ===== How to write a support ticket ===== | + | Be **polite**, we are always trying our best 😀 |
| - | + | ||
| - | < | + | |
| - | + | ||
| - | + | ||
| - | + | ||
| - | ---- | + | |