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faq:account [2016/07/05 09:15]
ir [Phone number and email-address]
faq:account [2023/12/19 09:55] (current)
goldenberg [Statistics]
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 Only the project manager can edit phone number and email-address on the [[https://service.vsc.ac.at|projects' detail page]]. The accounts are listed in the section //user accounts//. Only the project manager can edit phone number and email-address on the [[https://service.vsc.ac.at|projects' detail page]]. The accounts are listed in the section //user accounts//.
-For VSC-and VSC-3, a valid mobile phone number is necessary because login requires a two-factor authentication (password and SMS-token). +For VSC-and VSC-5, a valid mobile phone number is necessary because login requires a two-factor authentication (password and SMS-token). 
-For reasons of security, changing the phone number **will not automatically** lead to creation of a new token. In this case, contact {{:doku:contact_vsc-red_.png?160|}} to accept the **new phone number and to create new token** +Changing the phone number will create a new token, but this can take up to half an hourSome phone numbers (especially US numbers) may not work immediately and need adaptations at our provider - is this case, please contact us. 
 + 
 +If, for some reason, a phone number cannot be used by you, hardware key (Yubikey) can be used. This provides two-factor authentication via a USB device. The Yubikey needs to be fetched from us, so please contact us if this is needed.
    
 ==== Password ==== ==== Password ====
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 Cluster resolved usage is visualized for each project member in the [[https://service.vsc.ac.at/clusteruser/login/|account review]] pages.  Cluster resolved usage is visualized for each project member in the [[https://service.vsc.ac.at/clusteruser/login/|account review]] pages. 
-{{ :doku:vergabeassistent_user.png?400 |}} 
  • faq/account.1467710135.txt.gz
  • Last modified: 2016/07/05 09:15
  • by ir