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pandoc:introduction-to-vsc:07_support_ticket:support_ticket [2020/10/20 08:09] – Pandoc Auto-commit pandoc | pandoc:introduction-to-vsc:07_support_ticket:support_ticket [2023/04/13 13:34] – goldenberg | ||
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====== How to write a support ticket ====== | ====== How to write a support ticket ====== | ||
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- | * Article written by Markus Stöhr (VSC Team) < | ||
E-Mail to | E-Mail to | ||
- | {{..:contact_vsc-red_margin.png?150}} | + | {{:support.png?nolink& |
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- | ===== How to write a support ticket ===== | ||
The following information is extremely helpful for us: | The following information is extremely helpful for us: | ||
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==== Where are you working: ==== | ==== Where are you working: ==== | ||
- | * cluster (VSC-3, VSC-4, …) | + | * cluster (VSC-4, VSC-5, …) |
* I/O directory (in '' | * I/O directory (in '' | ||
* job id | * job id | ||
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- | ===== How to write a support ticket ===== | + | Be **polite**, we are always trying our best 😀 |
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- | < | + | |
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